Kaizen AI Systems Inc.
Last updated: February 10, 2026
These Terms of Service ("Terms") govern your access to and use of the Kaizen AI Systems Inc. ("Kaizen", "we", "us") APIs, SDKs, developer tooling, and websites (collectively, the "Services"). By using the Services you accept these Terms on behalf of yourself or the entity you represent and confirm you are legally able to do so.
You must provide accurate registration information and keep credentials confidential. You are responsible for all activity performed with your API keys. Kaizen may revoke keys that violate these Terms. Demo keys are for evaluation only and may be rate limited or disabled at any time.
You may call the Akuma, Enzan, and Sōzō APIs solely to power functionality in your own applications. You are responsible for the prompts, schemas, source data, and downstream actions taken from model output. You will not: (a) misrepresent output as human generated; (b) probe, overload, or attack the Services; (c) use the Services for unlawful or abusive content; (d) resell or sublicense the APIs without written approval; or (e) use the Services in violation of U.S. export control laws, embargoes, or economic sanctions.
Builder tier access is free within usage limits communicated on www.kaizenaisystems.com. Paid plans are invoiced monthly and calculated from API usage (e.g., Akuma query volume, Sōzō record generation, Enzan telemetry). You remain responsible for third-party fees such as OpenAI usage in custom deployments.
Kaizen processes data you send (schemas, prompts, usage telemetry, and database connection credentials) to operate the Services. You retain ownership of your data. You are responsible for configuring least-privilege credentials and, for Akuma database connectivity, providing read-only access scoped to only the datasets required for your use case.
Each party may receive non-public information marked or reasonably understood as confidential. The receiving party will use such information solely to fulfill these Terms and protect it using a standard of care no less than that used to protect its own confidential information.
Kaizen owns all rights, title, and interest in the Services, documentation, and brand assets. No licenses or implied rights are granted except as expressly stated. You own your applications and customer data.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Generated SQL, cost summaries, or synthetic data may be inaccurate; you must validate outputs before use. You must not rely on the Services as the sole basis for legal, medical, safety-critical, employment, credit, or similarly high-impact decisions without independent human review.
To the fullest extent permitted by law, Kaizen's aggregate liability arising out of or related to the Services will not exceed the amounts paid to Kaizen in the twelve (12) months preceding the claim or one hundred U.S. dollars ($100), whichever is greater. Kaizen is not liable for indirect, consequential, or punitive damages.
You will defend, indemnify, and hold harmless Kaizen and its affiliates from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your submission of data you were not authorized to provide.
Either party may terminate the agreement at any time by closing your account or providing written notice. You may request export of your stored account data prior to closure. Unless required by law to retain it, customer data stored by Kaizen will be deleted within 30 days after termination. Sections relating to confidentiality, ownership, indemnification, warranty disclaimers, and limitations of liability survive termination.
Neither party is liable for delay or failure to perform due to causes beyond reasonable control, including acts of God, natural disasters, war, civil disturbance, labor disputes, internet or cloud provider outages, or third-party platform failures.
If required for your use of the Services, Kaizen will make a Data Processing Addendum (DPA) available for execution. Service availability commitments are described in Kaizen's SLA or plan terms, if any. For legal process requests seeking your data, Kaizen will provide notice to you unless prohibited by law.
We may update these Terms from time to time. Material changes will be posted on www.kaizenaisystems.com/terms with an updated date. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles, while operational matters are administered from Kaizen's Austin, Texas headquarters. You consent to the exclusive jurisdiction of state and federal courts located in Travis County, Texas for disputes arising from the Services.
Questions about these Terms may be sent to legal@kaizenaisystems.com or Kaizen AI Systems Inc., 5900 Balcones Drive #28588, Austin, TX 78731, US.
By using the Services you acknowledge that these Terms constitute a legally binding agreement between you and Kaizen AI Systems Inc.